Terms & Conditions

Promotion period: 27th July 2022 to 30th September 2022

Promotional products: Castrol Service,1 & 4 litre packs of Castrol Lubricants.

Promotional mechanism: Scratch Card

Promotional Outlets: Authorised Castrol Dealerships; Authorised Castrol Branded Workshops and Authorised Castrol Retail outlets.

Promotional participants: All customer purchasing a qualifying product or service.

Terms of the promotion: A scratch card will be supplied with every qualifying Castrol product or service bought by a customer by the service advisors of the authorised outlets, during the promotion period only. Full terms and conditions are shown below.


1. The Promoter is Lubricants UK Limited (reg. no. 00097216) of Chertsey Road, Sunbury On Thames, Middlesex, TW16 7BP] (“Castrol”).


2. This promotion is open to individuals aged 18+ residing in England, Scotland and Wales.

3. The prize draw is not open to employees, consultants, contractors or agents of Castrol or any of its affiliates, their families or anyone else associated with the promotion. For the purpose of these Terms, “Affiliate” of Castrol shall mean Castrol’s parent undertaking or its subsidiary undertaking or a subsidiary of its parent undertaking or any other person controlled by or under the same control either directly or indirectly. Parent undertaking and subsidiary undertaking will have the meanings attributed to them in section 1162 of the Companies Act 2006.

4. Spammers of any Castrol owned or branded website will be disqualified.


5. The prizes that may be won from one winning scratch card in the promotion consists of:

a. 1 of 6 pairs of EPL Hospitality tickets; or

b. 1 of 100 pairs of EPL Grandstand tickets; or

c. 1 of 200 EPL home Club Match Shirts (These are 2022-2023 season shirts); or

d. 1 of 2000 £40 EPL football club vouchers excluding Manchester City, Manchester United and Chelsea. An alternative prize of club merchandise bundles to the value of £40 will be provided instead of vouchers for supporters of Manchester City, Manchester United or Chelsea; or

e. 1 of 800 Castrol and EPL branded footballs.

6. Prize details are correct at the date of publication. Castrol reserves the right to substitute any element of the prizes with a prize of a similar nature or value as reasonably determined by the promoter, should the prizes become unavailable for any reason.

7. The promoter aims to deliver all prizes by 31st December 2022, any delay beyond this date will be notified to winners in writing. Confidential


8. You must purchase a qualifying product or service in order to participate in this promotion.

9. A qualifying product or service is:

a. Any 1litre or 4 litre pack of Castrol Lubricants brought at a participating retailer: or

b. vehicle serviced using Castrol oil at a participating Castrol branded Workshop The Promotion opens at 7:00 GMT on 27th July and closes at 23:59 GMT on 30th September 2022 (“Entry period”), or while stocks of the scratch cards last in the outlets (whichever is first to occur).

10. Participants must obtain a scratch card from a service advisor from the participating retailer or workshop when purchasing a qualifying product or service. It is the participants responsibility to request a scratch card when making a qualifying purchase. Scratch cards are limited to one per qualifying purchase only.

11. Scratch the card to reveal a unique code, which will need to be entered online via the win.castrolredeem.com 30th September 2022]. Once the unique code is entered, an onscreen notification will confirm whether a prize has been won and if a prize has been won, the details of the prize. You will be notified of the prize and how it can be redeemed


12. Club preferences for games are not guaranteed, Castrol will notify the winners if options cannot be met.

13. Each EPL football club voucher is subject to individual terms and conditions.

14. The prize, if won by a participant, must be taken as offered, may not be deferred, is non-transferable and cannot be redeemed for cash.

15. Castrol may withhold the prizes if the participant does not meet the eligibility criteria as set out in these terms; is in breach of the terms; or has in some way cheated in order to obtain a prize.

16. Castrol may amend the Terms or cancel the Promotion (either in whole or for residents of a specific country or territory), substitute the prizes, and/or withdraw the prizes, at any time. Other than where such amendment or cancellation is required as a result of an unavoidable event beyond the reasonable control of Castrol, such amendment or cancellation shall not affect you if you have already made a product purchase as at the time of the time.

17. In the event that a participant wishes to complain they should contact UK Marketing team via customerservices@castrol.com.

18. All trademarks, text, images, and logos relating to Castrol or third parties involved in this Promotion and used in relation to it, are the exclusive property of Castrol or those third parties and participation in the Prize Draw does not confer any rights to a participant in or over or grant any right to use these.

19. If any of these Terms are determined to be illegal, invalid or otherwise unenforceable, then the remaining terms and conditions shall continue in full force and effect.

20. These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with English and Welsh law. Disputes arising out of or in connection with either the Prize Draw or these Terms shall be subject to the exclusive jurisdiction of the English and Welsh courts. However, if you reside in Scotland, or elsewhere in the European Union, you still have the benefit of any applicable rights under the laws of, and the right to bring an action before the courts of, your country of habitual residence.